Meet Jack

Jack serves out of our Allen office as the location’s lead child and adolescent therapist. Jack holds a passion for helping children, teens, and their families become the best versions of themselves possible while offering support for whatever struggles they might face. It is no secret that life can often feel challenging and overwhelming; yet far too often the struggles of children and teenagers are overlooked or brushed aside. Regardless of how old you are, your problems deserve to be recognized—and you don’t have to struggle through them alone.

We all have unmet needs in our lives. Whether we are striving for connection with others, a desire to prove ourselves capable of greatness, or the courage to face life’s hardships, we all have aspects of our lives that cause us to struggle or feel inferior.

In his practice, Jack uses Adlerian Therapy techniques to establish an environment of unconditional trust and support so that he and his clients can identify their unmet needs and find more positive methods of addressing them in everyday life. Finally, Jack is a firm believer that the best results are achieved when parents and caregivers are involved in the process, working as equal partners to help the child meet their goals and become the healthiest version of themselves.

Jack is a Licensed Professional Counselor Associate in the state of Texas, having earned a Bachelor of Science in Psychology from Kennesaw State University and a Master of Science in Clinical Mental Health Counseling from the University of Arkansas. He began his career as a clinical intern with Methodist Family Health, assisting children, teens, and families with navigating the stresses of anxiety, depression, ADHD, and Autism Spectrum Disorder. Jack is thrilled to be a part of the Lifeologie team and to extend his services to families in need.

Fun Facts

When not at the clinic, Jack is an unapologetic nerd at heart, possessing a deep love for superheroes, creative writing, and playing tabletop games with his closest friends. By far his most exciting story is of the time that he and his family were chased by a bear in the mountains of Colorado while he was in elementary school. It is his hope that there are no hard feelings, though the bear has made no comment on the matter thus far. For now, Jack has opted to call the matter a draw and declined all requests for a rematch thus far.

Meet Jack Jack serves out of our Allen office as the location’s lead child and adolescent therapi... Read More

Meet Heather

Heather’s passion is to come alongside individuals, couples, and families though the beautiful mess we call life. If you are wrestling with how you relate to yourself - shame, identity, anxiety, depression, or wrestling with how you relate to others - marital, parenting & co-parenting, family dynamics, communication - you don’t have to go it alone.

Heather is an avid believer that relationships provide a window to the heart of an individual like no other. Our closest relationships tend to reveal our most wounded places. Those hurts, if left unresolved, are carried forward and recast into our patterns of relating. All our experiences, but most particularly our pain, become the filter through which we sift and construct our view of self, our approach to life, our ability to trust, and our capacity to love and be loved.

Heather approaches counseling as a come-along-sider, offering a client-counselor relationship that pursues the depths of the client’s heart while simultaneously welcoming all that it finds there. Free from condemnation, judgment, and shame, she offers an environment which beckons one to draw close, discard their masks, and lay bare their scars. Believing authentic freedom requires us to face our pain rather than flee from it, she will lead you towards those wounded places to find Healing, Restoration, and Hope.

As a child, Heather grew up in an environment of addiction and generational divorce. Her life experiences, personal journey in counseling, and education have allowed her to develop a unique perspective of how our woundedness becomes the filter through which we sift and construct our belief systems. “Since our beliefs ultimately drive our emotional, behavioral, and cognitive responses, when we build our lives around distorted beliefs, we have sabotaged ourselves.”

As a mother of a blended family; two biological children, three step-children, and one child through an informal adoption, Heather has a passion for strengthening parent-child relationships, facilitating co-parent relationships, and enabling the voice of the young by helping parents see the world through the lens of their child.

Fun Facts

In her spare time, Heather enjoys spending time with family & friends, finding the next piece for her weird art collection, traveling, and all things science fiction. She believes in failed leaps over half steps, ugly laughing at her own jokes, living outside the box, owning her own failures, singing out loud at musicals, apologizing easily, and if it’s crazy, to live a little crazy.

Meet Heather Heather’s passion is to come alongside individuals, couples, and families though the... Read More

Meet Brittany

Brittany Ertz specializes in working with individual teens, young adults, adults and families who are struggling with trauma. She also specializes in treating self-harm, anxiety, depression, and life transitions. Brittany understands that our lives can feel broken and fragmented, we look down at the pieces and wonder how we got here. She has a way of connecting our current experiences to our past to heal for our future, to mold those broken pieces together. When working with teens, Brittany knows how to connect well with the younger generation and also strives for a whole family to be connected and healed. Pulling from her own childhood & adolescent experiences, she is committed to shielding her clients from the loneliness that comes from not being able to share their hurts, fear, and pain.

Britt will connect, empathize, and support you as you dive into what seems uncomfortable at first, but in the end, is a beautiful journey. Using integrated therapies, she will help you learn how to discover and challenge your thoughts, uncover hidden or unresolved traumas, and heal from within oneself. She is trained in Eye Movement Desensitization and Reprocessing (EMDR), which focuses on ultimately healing from traumatic memories. Emotion Focused Therapy for Adolescents (EFT), and Trauma Informed Cognitive Behavioral Therapy (TI-CBT) which will help validate and connect your interpersonal emotions whilst challenging unhelpful or harmful ways of thinking.

You can trust Britt to create a welcoming and empathetic environment where you are able to explore the deepest facets of your thoughts and emotions. She works within the framework that you are the expert on your own life and you are allowing her to partner alongside you, to listen and to care so that you truly don’t feel alone in your life.

She firmly believes that we are not alone in this world. Kintsuji is a Japanese art of bringing broken or fragmented pieces together by adding metal filaments, and her passion is to come alongside others as they experience their fragmented broken pieces, help mold them together to know the deep and meaningful healing that grows into a beautiful creation.

Fun Facts

Britt enjoys traveling, finding new coffee shops, going to the gym, and reading. She and her husband, Cisco, love serving at their church and enjoying the company of friends.

One of Britt’s favorite quotes is by Irvin Yalom: “We cannot say to them you and your problems. Instead, we must speak of us and our problems, because our life, our existence, will always be riveted to death, love to loss, freedom to fear, and growth to separation. We are, all of us, in this together.

Meet Brittany Brittany Ertz specializes in working with individual teens, young adults, adults an... Read More

Meet Holly

Challenges can reveal various characteristics in individuals that can be conveyed through depression, anxiety, avoidance, loneliness, mistrust and oftentimes a sense of hopelessness; whether individually or within a relationship, these feelings are real. Please know you are not alone. This thing we call life can be as exhausting as it can be beautiful.

Holly has a passion for walking alongside individuals or couples as they identify the speed bumps in their life, discover any fractures that need repair, and repave the road for a smoother journey. For some acknowledging there is a speed bump can be the most difficult step. You may not be able to readily identify the speed bump or how it appeared; you simply determine unfamiliar feelings now exist where familiarity once resided. Life stressors, communication concerns, phase of life transitions, or relationship challenges are all obstacles that in time if not addressed, can result in a life of discord.

Holly’s approach to counseling is to learn more about previous experiences that shape who you are today, as well as current circumstances in order to better understand you in this moment. She will meet you where you are in your journey creating a space free of judgment where you can be your most authentic self; this means bringing all of you, even the parts that feel fearful, resentful, ashamed, confused, or vulnerable. Everything you feel is important and deserves care, attention, and a voice. Once speed bumps are identified and genuine feelings have been revealed, the healing can begin. No matter how deep the fractures are in your current situation, there is always hope.

Holly was born and raised mostly in Houston, Texas but has lived in several states throughout her life. While she enjoyed the new locations and beginnings, there was always a period of adaptation to her new environment. Fortunately, Holly was raised to understand the importance of maintaining focus on the future and despite life’s challenges and loss, to continue moving forward with a hopeful mindset. “Resilience is the ability to adapt to difficult situations. When stress, adversity or trauma strikes, you still experience anger, grief and pain, but you’re able to keep functioning — both physically and psychologically. However, resilience isn’t about putting up with something difficult, being stoic or figuring it out on your own. In fact, being able to reach out to others for support is a key part of being resilient.”

Fun Facts

Holly enjoys spending time with family, friends, and her rescue dog, Franklin. She loves anything creative whether remodeling or refinishing furniture, painting, experimenting with her Cricut (which she’s had over ten years but has only used it a handful of times), traveling, reading, decorating and going to the movies. Holly believes in pursuing your dreams no matter how unattainable they may seem, encouraging words, new beginnings, time on the water, and the power of a smile.

Meet Holly Challenges can reveal various characteristics in individuals that can be conveyed thro... Read More

Meet Cindy

Cindy is passionate about empowering adults on their journey towards mental and emotional well-being. She creates a safe, supportive environment where individuals can explore their thoughts and emotions more deeply to gain greater self-awareness, experience personal healing and develop resilience. She firmly believes that everyone has the potential to rewrite their story and experience a life filled with renewed purpose and joy.

Cindy grew up in Southern California where she went to undergrad and eventually went on to receive her doctorate in educational studies from Talbot Theological Seminary. She and her family relocated to Texas where she planned to utilize her skills and education in vocational ministry. It was during her own transformative counseling experience that Cindy’s life was radically changed. The impact was so profound that she felt compelled to make a mid-life career change and went back to school to pursue counseling.

Growing up in an immigrant family gives Cindy insight into the distinct challenges that people of color and children of immigrants may encounter. She has a deep understanding of the complexities and wounds that can emerge from one’s family of origin. Her childhood was marked by chaos and instability and under the weight of immense pressure to constantly prove her self-worth, she developed a pattern of relentless performance that ultimately led her down a path of exhaustion and burnout. This cycle of striving and pushing herself beyond her limits kept her trapped, unable to break free and fully embrace a life of fulfillment. Through the power of counseling, she confronted the deep-rooted issues that had held her captive for far too long and unraveled the layers of her past, gaining clarity and insight into the patterns that had shaped her life. Cindy emerged from counseling with a newfound sense of self-awareness, self-compassion, and the tools to navigate life’s challenges with resilience and authenticity.

Cindy’s personal encounter with the life-changing power of counseling fuels her commitment to helping individuals navigate their own journeys of self-discovery and healing.

Fun Facts

Alongside her husband, Peter, and their two daughters, the family shares a passion for two things that bring people together: good food and travel. In her free time, she expresses her creativity through the art of hand-lettering and crafting handmade cards. She starts every morning with a cup of coffee and at some point during the day she has watched TikTok videos and snuggled with her dog, Pixie.

Meet Cindy Cindy is passionate about empowering adults on their journey towards mental and emotio... Read More

Meet Courtney

Courtney’s desire is to come around couples, individuals, and teens seeking support and desiring to make positive changes in their overall wellness. Many clients find themselves “stuck,” unable to configure an avenue that points them in the right direction. Courtney’s goal is to guide her clients in accepting themselves, creating new ways of thinking, and helping restore mental, physical, and emotional freedom.

As your counselor, Courtney will help you develop a fresh perspective to reach restoration and prosperity. You can expect to receive the highest level of care from her based on acceptance, genuineness and empathic understanding. She will continuously strive to create a safe and welcoming therapeutic environment, where you can freely explore and share your thoughts, ideas, goals, and needs.

As a former athlete, teacher, and coach, Courtney has the opportunity to connect with students and athletes who find themselves struggling with school, sports, and pressures that come with performing on the field and in the classroom. This includes supporting parents as they balance the needs of the individual and family unit.

Getting to Know Courtney Courtney experienced a series of traumatic events that led to her eventual pursuit of becoming a counselor. On her 16th birthday, she suddenly lost her dad and shortly after, her brother was diagnosed with cancer, which was quickly followed by more death and trauma within the family. It was through those difficult experiences that prompted many questions and created a desire within her to help others, as a therapist once did for her.

Fun Facts

Courtney thrives on patios with great weather, being near a body of water and investing in her community. She also has a competitive nature, which was proven by the half court shot she made at the Dallas Mavericks basketball game.

Meet Courtney Courtney’s desire is to come around couples, individuals, and teens seeking support... Read More

Meet Janette

Janette is a firm believer that you must discover what got you to where you are now to get to the future you desire. She uses Psychodynamic Therapy, Family Systems Theory, and Cognitive Behavioral Therapy in her sessions, and she especially enjoys working with women, couples, and those dealing with family-of-origin issues. The client relationship is always at the center of her approach. She collaborates with her clients to build a strong relational foundation so they can discover the things that are holding them back from living their best life.

Through working with people who were hurting in the care ministry at her church, Janette found her passion for counseling, and began college mid-life to pursue this dream. She received her Bachelor’s of Science in Psychology from Texas A&M University Commerce, and is continuing there earning her Master’s in Clinical Mental Health Counseling.

You may be wondering how you got to the place you now find yourself. You wonder if things will ever change for the better. Your story is not written in stone. Janette’s favorite quote is, “You can’t start the next chapter of your life if you keep re-reading the last one.”

Janette is a Native Texan and grew up in the Metroplex area. She appreciates the benefits of mental health counseling. Growing up in a dysfunctional family, she herself benefited from counseling in her 20’s to work through childhood trauma. This experience has given her a strong desire to help others discover past hurts as well as how healing can lead to a healthier version of themselves.

Fun Facts

Janette has been married for 38 years and has two grown daughters. In her spare time, she enjoys reading a good romance novel, traveling, dreaming of future grandchildren, and hugging on her golden retriever, Cooper.

Meet Janette Janette is a firm believer that you must discover what got you to where you are now ... Read More

Meet Mei

Mei 程梅 is a bilingual (English & Mandarin Chinese中文) counselor assisting stressed-out, burnt-out, wounded and hurting individual and families to heal and to overcome challenges in life, whether in emotional, psychological, physical, relational, or spiritual part of life.

Mei works with individuals (12+), couples, & families who need help with Anger & other Emotional Challenges, Anxiety, Depression, ADD/ADHD (teen & adult), Bipolar, Chronic Illness/Pain, Conflict & other Relational Challenges, Pre-marital & Marital Concerns, Work/Career Challenges, Parenting, Cross-cultural Challenges, Spiritual Challenges/Growth, Personal Growth.

Mei holds a whole-person view and utilizes a holistic approach – she believes all aspects of a person–biological, emotional, psychological, spiritual, and relational, are all interconnected and impact the person’s overall wellbeing. Her therapeutic approach is tailored to each individual’s overall situation and specific needs and goals. She works diligently with clients through their challenges in a personalized, supportive environment of healing and growth.

Mei (pronounced MAY) was born in Chengdu, a Chinese city with a 9-million population. Raised by her grandmother in Chengdu while her parents worked in the harsh environment of the Tibetan plateaus, she observed first hand the close-knit but badly enmeshed dynamics of families typical in Asian cultures.

At a young age, she coped and navigated relational tensions across multiple generations by becoming a people watcher and people pleaser, which she has unlearnt with the help of counseling. Beyond the education she received in China, she obtained MS in Management Information Systems from University of Missouri - St. Louis and MA in Counseling from Dallas Theological Seminary.

Mei’s work experience spans from middle school teacher, inside sales rep, admin assistant, HR manager, to programmer/analyst, but she’d say that her most challenging job is parenting in a dual-culture home. Mei’s passion to serve people at a deeper level was realized while working as a computer programmer and analyst.

After experiencing the great benefits from counseling during her son’s turbulent adolescence, dealing with the conflicts in her cross-cultural home, her own depression, fibromyalgia, and other chronic health issues, she found her calling in counseling. In her spare time, Mei loves eating and catching up with friends and family, especially around a Sichuan hotpot! Her love for music led her to choral singing for a period of time, and now she follows the Aussie band Sons of Korah and a few other musicians.

Fun Facts

For respite, she loves exploring the woods and listening to the sounds of nature, especially where there is water, bubbling or roaring!

程梅出生于成都，因父母在條件惡劣的藏區工作，她由成都的外婆帶大。她從小為了討得身邊親戚的喜歡而學會的察言觀色和她所經歷的一切磨練均被上帝使用,來幫助她在研究探討人性和關係上得到深刻的洞察力。從成都到美國, 她做過英語教師、行政助理、人事部長、電腦程式設計/分析等工作。她豐富的人生經歷教給了她很多學校裡學不到的知識和經驗。她的跨文化婚姻和混血兒子帶來的在溝通技巧和應對衝突的能力上的挑戰，給了她不斷學習和成長的機會。在自己和家人體會了輔導所帶來的益處後，她更渴望用從中學到的來陪伴、幫助他人。於是她回到研究院學習並獲得她的輔導碩士學位及德州專業輔導執照，成為實習持照輔導(Licensed Professional Counselor Associate)服務有需要的人。她擅長精神/心理疾病(抑鬱症、焦慮症、青少年和成人ADHD等)和跨文化、跨代輔導，也很樂意幫助在靈性、信仰上疑惑、掙扎的人。她致⼒於幫助那些在精神/⼼理、情緒/情感、關係/社交、⾝體及心靈上受困掙扎的⼈在康復過程中找到⼒量、⽬標、扶持和希望。

Meet Mei Mei 程梅 is a bilingual (English & Mandarin Chinese中文) counselor assisting stressed-o... Read More